Airtel Kenya Support Staff’s response to an upset Customer is epic

A Facebook conversation between Airtel Kenya and one of its customers has gone viral on social media. The company had in a Facebook post asked its subscribers to disclose a tourist destination they would love to visit.

A user commented that she would love a ticket to Russia. Reason? To go get a nuclear bomb and attack Airtel’s headquarters. The hate was triggered by the early morning SMS’s she kept receiving from Airtel on deal offers.

In response, the Airtel respondent kept his cool and asked the customer to share the affected number and a screenshot of the messages. Bravo!!


Article Courtesy:

Cover Image used for illustration purposes only

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s