Airtel Kenya Support Staff’s response to an upset Customer is epic

A Facebook conversation between Airtel Kenya and one of its customers has gone viral on social media. The company had in a Facebook post asked its subscribers to disclose a tourist destination they would love to visit.

A user commented that she would love a ticket to Russia. Reason? To go get a nuclear bomb and attack Airtel’s headquarters. The hate was triggered by the early morning SMS’s she kept receiving from Airtel on deal offers.

In response, the Airtel respondent kept his cool and asked the customer to share the affected number and a screenshot of the messages. Bravo!!

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Article Courtesy: nairobinews.nation.co.ke

Cover Image used for illustration purposes only

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